The Issue:
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DHL has a UK workforce of 65,000 located in over 400 sites with many of its employees on the road for much of the day. Ray Martin, Vice President of UK Pensions at DHL, was keen to develop a programme to encourage his workforce to do more about their future and take advantage of the company pension scheme. He felt, a film could be the linchpin for a training programme but he needed more. PENSIONSFORCE was asked to devise a solution.
Solution:
PENSIONSFORCE developed and delivered a ‘train the trainers’ programme supported by a toolkit of training materials to help meet DHL’s objectives. The aim was to equip the head office team (the ‘Pension Pioneers’) with sufficient knowledge and resources to enable them, in turn, to train around 400 ‘Pensions Advocates’ as on the ground representatives for each work-site.
Result:
‘Pension Pioneers’ delivering the DHL Pension Advocate training programme is an example of how employers and their pension staff have worked together to create a strategy for employee engagement which aims to provide pension communications which are easy to understand, relevant and provided at a time when employees need them most. DHL believes engaging directly, using local people their employees know and trust, is more likely to create an environment within the Company where employees begin to plan ahead effectively.
"I just wanted to say how much we appreciated the seminar that you ran here at the Trust last week. Just a quick update for you - one of the people who attended the seminar on pensions is joining the LGPS now. I'll keep you up to date on any further positive news, but that's one person that you've made a real difference for!"
Sarah Wallace, Reward and Policy Manager, Specialist Schools and Academies Trust
Engage Mutual Assurance Ltd
The Company employs around 190 people in Harrogate, North Yorkshire. It runs a final salary pension scheme, which has around 215 members, and a stakeholder scheme with Legal & General with around 110 members. Andrew Horsley, the Company's Group Secretary & Compliance Officer, found out about PENSIONSFORCE through the pensions trade press.
"We wanted to support what PENSIONSFORCE was doing because, at last, here was an organisation prepared to visit smaller employers in their workplace to explain, both independently and in simple terms, the complex world of pensions - and it was free!!
Like many, we expected that putting the theory into practice would be difficult - but let me assure anyone who is contemplating inviting PENSIONSFORCE into their working environment, this is not the case. All of the leg work is done by PENSIONSFORCE, including providing pre-visit posters and explanatory literature, and all attendees were given further, easy to understand, information packs on pensions and retirement planning"
To book a PENSIONSFORCE meeting contact the 
